Privacy Policy

Effective Date: 19 May 2025

This Privacy Policy outlines how Sun Siyam Media ("we", "our", or "us") collects, uses, discloses, and protects the personal data of users ("you", "your") of our SunPlay mobile application ("App"). By using the App, you agree to the practices described herein, compliant with the laws of the Republic of Maldives.

1. Scope and Consent

By using SunPlay, you consent to the collection and use of your personal information in accordance with this Privacy Policy. This includes any updates or modifications that we may make from time to time.

2. Information We Collect

• Account Information: If you register, we may collect your name, phone number, email address, and authentication details.
• Device Information: We collect unique device identifiers, operating system, language settings, and IP address for security and notification delivery.
• Usage Information: We track how you use the App, including page views, content watched, session durations, and error reports.
• Location Data: With your consent, we may collect approximate location data to deliver region-based services.
• Payment and Transaction Data: Payments are processed via Bank of Maldives (BML); no card data is stored by SunPlay.

3. Use of Information

We use the collected data for the following purposes:

• To provide and personalize content and services
• To deliver push notifications and service alerts
• To perform analytics and improve app performance
• To ensure compliance with legal obligations
• To enable secure purchases and manage user subscriptions

4. Sharing and Disclosure

We do not sell your data. We only share it under the following conditions:

• With trusted service providers under strict confidentiality agreements
• With law enforcement or government bodies when required by Maldivian law
• As part of business transfers, such as mergers or acquisitions

5. Security of Your Data

We follow industry standards to protect your data, including encryption, access controls, and regular audits. Sensitive financial data is handled exclusively by BML and never stored by us.

6. Your Rights

• Right to access and review personal data
• Right to correct inaccurate or outdated information
• Right to withdraw consent or delete your account
• Right to disable push notifications from device settings

7. Data Retention

We retain your data as long as your account is active or as needed to provide services. After account deletion, anonymized usage data may be retained for research or statistical purposes.

8. Children’s Privacy

SunPlay is not intended for users under the age of 13. We do not knowingly collect data from minors without guardian consent. Violations will result in data removal upon discovery.

9. International Use

Though primarily intended for users in the Maldives, SunPlay may be accessible globally. Users are responsible for compliance with local data laws outside the Maldives.

10. Updates

We may update this Privacy Policy to reflect changes in legal, technical, or business developments. Notification of major changes will be provided through the App.

11. Contact

For any privacy concerns, contact us at info@sun.mv

Terms of Use

Effective Date: 19 May 2025

1. Introduction

These Terms govern your access to and use of the SunPlay App, operated by Sun Siyam Media. By using the App, you agree to be bound by these Terms and the Privacy Policy.

2. User Accounts

• Users may need to register to access premium features.
• You are responsible for maintaining the confidentiality of your credentials.
• Account misuse may result in suspension or termination.

3. Services Provided

SunPlay provides access to SSTV live streams, recorded programs, and licensed content such as music videos and movies. Features may evolve without notice.

4. Payment and Subscriptions

• All transactions are processed by Bank of Maldives Payment Gateway.
• We do not store or process credit/debit card information.
• Coins, pay-per-view, and subscriptions are non-refundable unless required by law.

5. Acceptable Use

• Do not attempt to reverse-engineer or compromise the App.
• Use the App only for lawful, non-commercial purposes.
• Do not infringe on copyrights or distribute unauthorized content.

6. Termination

We reserve the right to suspend or terminate access without prior notice for violations of these Terms or applicable laws.

7. Intellectual Property

All content on the App, including logos, videos, and text, are owned by Sun Siyam Media or licensed partners. Unauthorized use is strictly prohibited.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages related to the use or inability to use the App.

9. Dispute Resolution

Disputes shall be governed by the laws of the Republic of Maldives and resolved in Maldivian courts.

10. Amendments

We may amend these Terms from time to time. Continued use of the App constitutes acceptance of the updated Terms.

11. Contact

Questions or concerns? Contact us at info@sun.mv